Privacy Policy
At Esha’s Leather (eshasleather.com), we respect your privacy and are committed to protecting your personal information. This policy explains what we collect, how we use it, and the choices you have.
1) Scope
This Privacy Policy applies to our website, communications, and services offered by Esha’s Leather. By using our site, you agree to the practices described here.
2) Information We Collect
- Contact & Order Data: name, email, phone, billing and shipping addresses.
- Payment Data: processed by secure payment gateways; we do not store full card details on our servers.
- Technical & Usage Data: IP address, device and browser info, pages viewed, time on site, referring URLs, and general analytics.
- Communications: messages you send to our support channels or submit via forms.
- Cookies & Similar Tech: small files that help us remember your preferences, keep your cart, and analyze site performance.
3) How We Use Your Information
- Process, fulfill, and deliver your orders; provide customer support.
- Operate, maintain, and improve our website, products, and user experience.
- Detect, prevent, and respond to fraud, abuse, or security issues.
- Send service messages (e.g., order confirmations, shipping updates). Marketing emails are sent only if you opt in and you can unsubscribe anytime.
- Comply with legal obligations and enforce our terms and policies.
5) Legal Bases (where applicable)
- Contract: processing necessary to fulfill your purchases.
- Consent: for optional marketing or certain cookies (you can withdraw at any time).
- Legitimate Interests: site security, analytics, improvements, and anti‑fraud, balanced against your rights.
- Legal Obligation: to meet tax, accounting, and compliance requirements.
7) Data Retention
We retain personal data only as long as necessary for the purposes outlined here—typically for the duration of your account/order plus any additional period required by law (e.g., tax and accounting rules). When data is no longer needed, we securely delete or anonymize it.
8) Data Security
We implement administrative, technical, and physical safeguards appropriate to the nature of the data we process. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.
9) Children’s Privacy
Our services are not directed to children under 13. We do not knowingly collect personal information from children. If you believe a child has provided us data, please contact us to request deletion.
10) Your Rights & Choices
- Request access to the personal data we hold about you.
- Ask us to correct, update, or delete your information (subject to legal requirements).
- Object to or restrict certain processing, and withdraw consent where processing is based on consent.
- Opt out of marketing communications via the unsubscribe link in emails or by contacting us.
To exercise these rights, email us at support@eshasleather.com. We may need to verify your identity before fulfilling your request.
11) International Data Transfers
Your data may be processed in countries other than where you reside. Where required, we implement safeguards designed to protect your information in accordance with applicable laws.
12) Third‑Party Links & Services
Our website may contain links to third‑party sites or services. Their privacy practices are governed by their own policies, which we encourage you to review.
13) Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated date. If changes are material, we will take additional steps to notify you where required by law.
14) Contact Us
If you have questions or concerns about this Privacy Policy or our data practices, contact us:
🔎 Tip: For faster help with privacy requests, include your order number and the email/phone used at checkout.