Return & Refund Policy
At Esha’s Leather, we take great pride in the quality and craftsmanship of our products. Your satisfaction is very important to us. If, for any reason, you are not fully satisfied with your purchase, we’re here to help.
1. Eligibility for Returns
Products can be returned within 7 days of delivery.
To be eligible, items must be unused, unworn, and in their original packaging with all tags intact.
Customized, personalized, or sale items are not eligible for return or exchange.
2. Return Process
- Email us at support@eshasleather.com with your order number and reason for return.
- Our team will review your request and share return instructions.
- After we receive your item, it will undergo a quality check before we process your refund or exchange.
3. Refunds
- Approved refunds are issued to your original payment method within 7–10 business days.
- Shipping charges (if any) are non‑refundable.
- If you received a damaged or defective item, you are eligible for a full refund including shipping.
4. Exchanges
- Exchanges depend on product availability.
- If a replacement isn’t available, you may opt for a refund or store credit.
5. Shipping Costs for Returns
- Customers are responsible for return shipping costs unless the item arrived damaged or defective.
- We recommend using a trackable shipping service for safe delivery of your return.
6. Contact Us
For any return, refund, or exchange queries, reach us at:
✅ Note: This Return Policy may be updated from time to time without prior notice. Please review this page periodically for changes.
Last updated: August 20, 2025